SUPPORT

Keep using your products with confidence.

Find product usage information and troubleshooting to help you use ChatLock comfortably.

GUIDE

Usage guides

Basic operation, setup and changing settings

TROUBLESHOOTING

Troubleshooting

Common issues and how to address them

Frequently asked questions

Door will not unlock Unable to connect Battery drains quickly How to change settings IC card does not work How to replace batteries Auto-lock does not work Unable to connect to the app

CONTACT SUPPORT

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Our team will review the situation and assist you.

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