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CHATLOCK SUPPORT

Warranty & installation support

Choose from three installation support options to suit your needs, with support to help you use your electronic lock with confidence.

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01 / WARRANTY

One-year quality warranty

Coverage lasts for one year or 5,000 motor rotations, whichever comes first.

Coverage excludes incorrect installation, use beyond normal operating conditions, improper handling, failures caused by modifications, and damage caused by natural disasters or accidents.

Warranty periods may vary by product, purchase date and purchase channel. Check the warranty documentation and information supplied at purchase for your product.

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02 / INSTALLATION

Electronic lock installation

Three installation support options to suit your needs.

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01

Installation videos

Free installation videos guide you through installing the lock yourself.

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02

Remote installation support

Specialist staff provide free guidance by phone, email or video call.

Illustrative scene of a specialist installing an electronic lock
03

Professional installation

A paid installation service. A specialist installs the lock safely and securely on site.

Ask about installation or warranty

Contact us with installation questions, booking enquiries or questions about warranty coverage.

Contact us