
Chatlock T20 Series
Beyond handing over keys.
More freedom at work.
Simplify access to offices, shops and managed properties
with fingerprints and PINs.
A smart lock that reduces everyday key management.
T20 | T20 Face
Is your key management
working as it should?
01 Handing over keys
Handing over a key
every time the opening shift changes?
Unlock with a fingerprint or PIN. When staff can enter in their own way, you can reduce daily key handovers.
02 Staff changes
What happens to a key
when an employee leaves?
Physical keys may require return checks and action when lost. Managing registered credentials appropriately reduces operational work.
03 Installation concerns
Will it fit
your existing door?
We check the lock type and door dimensions to advise whether installation is possible, reducing uncertainty before you start.
OFFICIAL MOVIE
No more trips just to hand over a key.
A different way to work.

Opening the shop, staff arriving, checking a property.
Simpler operations for everyday access.
FEATURES
Practical answers to everyday workplace problems.
A spare key
for every new employee?
Register supported credentials for each employee and support everyday access with less reliance on distributing keys.
Handing over keys
at opening and closing?
Fingerprint and PIN access for shift workers helps reduce the burden when staff responsibilities change.
More visits for lost keys
and lock replacements?
Check compatibility with the existing lock and consider operations that rely less on physical keys.
Different users.
One entrance.
For regular members and occasional visitors alike. Choose an unlocking method to match how the space is used.
ChatLock T20 Series
T20 / T20 Face
BuyREVIEWS
See how it works after installation.
From unlocking to setup, videos show everyday use in the workplace.
VIDEO 01 | T20 fingerprint accessVIDEO 02 | T20 PIN accessVIDEO 03 | Installation and initial setup MODEL SELECTOR
Choose T20 to suit your people and workplace.
Fingerprint
Unlock with a fingertip, without taking out a key.
PIN
Register access to suit each user.
IC card
Card unlocking is also supported.

Less work distributing keys.
More ease every day.
Fingerprint, PIN and IC card access:
choose a method to suit everyday use.
3D face recognition
Smooth access using your face.
Contactless convenience
Spend less time looking for keys or cards.
Choose for your setting
Choose a supported authentication method.

No searching for keys.
Get on with your work.
A model with face recognition.
Fewer movements to take out keys or cards,
supporting everyday access.
INSTALLATION
Will it fit your existing door?
The T20 Series is designed for compatible existing locks.
We check lock type, door thickness, backset and installation dimensions before advising you.
Choose your lock type.
Manuals & documents
Find documents covering installation, initial setup and product specifications.
T20 user manualDocument coming soon T20-Face user manualDocument coming soon Installation guideDocument coming soon Product specification sheetDocument coming soon Chatlock app user guideDocument coming soon Can it be installed in offices and shops?+
This depends on the model and your door. Please check the product specifications and manuals, or contact us for details. Contact us
Can multiple staff members use it?+
This depends on the model and your door. Please check the product specifications and manuals, or contact us for details. Contact us
Can credentials be changed when an employee leaves?+
This depends on the model and your door. Please check the product specifications and manuals, or contact us for details. Contact us
Can the door be unlocked without internet access?+
This depends on the model and your door. Please check the product specifications and manuals, or contact us for details. Contact us
Can the existing lock be used for installation?+
This depends on the model and your door. Please check the product specifications and manuals, or contact us for details. Contact us
What is the difference between T20 and T20-Face?+
This depends on the model and your door. Please check the product specifications and manuals, or contact us for details. Contact us
What happens if the battery runs out?+
This depends on the model and your door. Please check the product specifications and manuals, or contact us for details. Contact us
Can we discuss installation across multiple sites?+
This depends on the model and your door. Please check the product specifications and manuals, or contact us for details. Contact us