01 Installation
Secure mounting using your existing lock structure.
Mechanically connected to the existing lock, secured with a metal plate and screws. The structure supports everyday use without relying only on adhesive.
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Three things to consider before upgrading your entrance.
02 Compatible doors
Designed for a variety of entrances in Japan.
For houses, apartments and rental homes. Send photos if you are unsure about installation compatibility.
03 Unlock methods
Choose how you unlock.
Unlock in the way that suits you, with your phone or key.
Available unlock methods vary by model.OFFICIAL MOVIE
Life with T30, on film.
From installation and unlocking to family access management and visitors, see how T30 changes your everyday entrance.From installation and unlocking, to family access management and responding to visitors. See how T30 changes your everyday entrance.
FEATURES
Make your everyday entrance your own.
Choose how you unlock.
Face, fingerprint, PIN or IC card: unlock in the way that suits you.
Decide who can enter.
Set access permissions for family and visitors, and check daily entry records.
Respond to visitors, even when you are away.
See, talk and decide. Smarter responses at your entrance.
Avoid being locked out at night.
Emergency power from a USB Type-C output device when the batteries run out. Supports smartphones and power banks using the supplied USB Type-C cable.
ChatLock T30 Series
T30 Fingerprint / T30 Face / T30 Ultra
REVIEWS
Real experiences, on video.
Reviews from people who have used T30, covering installation, unlocking and everyday use.
Video link coming soon
Video link coming soon
LINEUP / MODEL COMPARISON
Choose the T30 that fits you.
Find your model by comparing unlock methods and features.
Just place your finger.
Simpler daily unlocking with fingerprint recognition.
Everyday features, easy to use.
Convenient unlock methods and access management for everyday use.
Start from ¥29,800.
Making smart locks more accessible.
Start with the convenience of leaving your keys put away.
Unlock with a touch. An approachable first smart lock.
Just face the lock.
Smooth unlocking with 3D face recognition.
Just hold up your palm.
Touch-free unlocking with palm vein recognition.
Two touch-free methods in one.
Use face or palm vein recognition to suit your day.
You become your key.
3D face and palm vein recognition. Unlock without taking out your keys or phone.
See who is at the door.
Check visitors at your entrance on video.
Talk without opening the door.
Talk to visitors and ask why they are there.
Respond wherever you are.
Talk to visitors even when you are away.
See what happens at your entrance.
Check visitors with the video intercom. Smarter unlocking and visitor responses.
INSTALLATION
See how to install it, on video.
A clear video guide to installing T30.
Watch the installation videoVideo link coming soonCheck your door before installation
DOWNLOADS
Manuals & documents
Find T30 manuals, setup guides and product specifications here.
T30 user manualDocument coming soon
T30 administrator manualDocument coming soon
ChatLock app guideDocument coming soon
Installation guideDocument coming soon
T30 Fingerprint specificationsDocument coming soon
T30 Face specificationsDocument coming soon
T30 Ultra specificationsDocument coming soon
FAQ
Frequently asked questions
View all FAQsCan it be installed on my door?
This depends on the model, door and existing lock. Please consult us before installation. Ask before buying
Does installation require construction or drilling?
This depends on the model, door and existing lock. Please consult us before installation. Ask before buying
Can it be used in a rental home?
This depends on the model, door and existing lock. Please consult us before installation. Ask before buying
What should I do if the batteries run out?
This depends on the model, door and existing lock. Please consult us before installation. Ask before buying
Can it be used without Wi-Fi?
This depends on the model, door and existing lock. Please consult us before installation. Ask before buying
Can I unlock without a smartphone?
This depends on the model, door and existing lock. Please consult us before installation. Ask before buying
Does it support double locks?
This depends on the model, door and existing lock. Please consult us before installation. Ask before buying
Will it fit? Which T30 is right for you? Talk to us if you are unsure.
We review photos of your entrance and lock, along with your needs, to advise on compatibility, models and installation.
Business & multiple-unit inquiries